IEUA OFFICES CLOSED TO THE PUBLIC UNTIL FURTHER NOTICE
[Updated 7/23/20]

As a result of the changing circumstances with the spread of COVID-19, to protect the customers and staff through increased social distancing, the office will be closed to the public. For the next four weeks, IEUA staff will be working remotely and will handle requests remotely.

Board meetings will take place via conference calls until further notice. A call in number will be provided on the agenda for members of the public who would like to listen in on the meeting.

Water Connection Fees and Regional Connection Requests will be handled electronically.

Water Connection Fee: Mail checks along with retail agency paperwork, receipt from retail agency for payment, site plans to P.O. Box 9020, Chino Hills, CA 91709. The supporting documentation along with copy of check can be emailed to watermeterfee@ieua.org. For questions, please contact (909) 313-9604.

Once we receive and process your payment and supporting documentation, we will email you the receipt and anything else you need.

Utility | Regional connection requests, please contact Liza Munoz via email at lmunoz@ieua.org.

As of May 26, 2020, IEUA has resumed its free Regional Water-Use Efficiency Programs. Free regional programs hosted by the Chino Basin Water Conservation District continue to be on a temporary hold. If you would like any information on water saving programs or rebates, please contact Pietro Cambiaso via email at pcambias@ieua.org or contact the IEUA Water Use Efficiency Hotline at 909-993-1952.

For general questions, please call (909) 993-1600 or email info@ieua.org.

Thank you for your patience, and we apologize for this inconvenience. Please contact us if you have any questions or concerns.

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