Frequently Asked Questions

Frequently Asked Questions2024-02-07T16:10:28-08:00

Job Seekers


IEUA offers an excellent benefits package including: retirement, social security, health insurance offered through CalPERS, dental and vision insurance, flexible spending (FSA) account plan, life and accidental death and dismemberment insurance, disability insurance, employee assistance program, deferred compensation, flexible work arrangements, floating holidays, vacation leave, sick leave, bereavement leave, court leave, longevity leave, certification incentives, training programs, wellness program, and entertainment discounts. For a full list of benefits visit our Benefits page.

Classifications and Compensations2024-02-07T10:52:36-08:00

The Inland Empire Utilities Agency (IEUA) has comprehensive Classification and Compensation programs. IEUA’s pay philosophy is to attract and retain employees by offering competitive salaries.

To view our MOUS and Salary Schedule, click here.

Interested In A Career With IEUA2024-02-07T10:51:13-08:00

All applicants interested in employment with IEUA must complete and submit an Agency Employment Application form online to be considered in the recruitment process. For detailed information on how to create an account and complete an employment application online, please refer to the ‘Applicant Login’ section and click on the Online Employment Application Guide link.

Applications will be reviewed and based on the information provided, the candidates matching the needs of the Agency will be invited to participate in the selection process. Each selection process may be different depending on the type of job for which you are applying. Usually, our process will consist of one or more of the following: written test; performance/practical or agility examination; oral interviews; and background check if selected for the position.

Visit our Employment Opportunities Page for more information.

Interested in IEUA’s Intern Program2024-02-07T10:51:50-08:00

Inland Empire Utilities Agency provides college students (undergraduate or graduate level) or an individual who has graduated from an accredited college or university the opportunity to explore a wide range of career paths within a regional wastewater treatment agency. Interns are assigned to an Agency department for a specific period of time to learn the administration and operation of the Agency. Assignments may include general administrative duties as well as working on special projects. The internship program is designed to provide students with meaningful work experience to supplement their academic curriculum and enhance their future career development. The term of the internship is limited to 960 hours per fiscal year (July 1st – June 30th) and 25 hours per week. Interns earn between $12 and $17 per hour. Intern work hours will vary and be mutually agreeable between the intern and his/her supervisor.

Complete an Agency Employment Application. Applicants being considered for employment will be required to pass a physical exam and a background/reference check.

Learn about our Human Resources Department2024-02-07T10:52:07-08:00

The Human Resources Department endeavors to assist the Agency in becoming an employer of choice in the Inland Empire by providing effective and efficient support to the Agency’s most valued asset, its employees, by ensuring: successful selection and retention of the best qualified candidates; the implementation of valuable benefits; the maintenance and enhancement of staff skills through training; and, the resolution of personnel issues in a timely manner with the highest standards of confidentiality, integrity, courtesy, and respect.

Visit the Job Opportunities page for employment opportunities, benefits information, Class and Compensation, recognition programs, personnel manual, and IEUA’s organizational chart.

The Human Resources Department hours are: Monday – Thursday: 8:00 a.m. to 5:00 p.m.

Human Resources

Can I submit a resume without an Agency employment application?2024-02-07T11:36:52-08:00

No. The application is required. You can attach your resume or additional information during the application process. Please do not write “see resume” on the application if you choose to submit additional materials. The application must be fully completed.

Can I walk into Human Resources and speak directly to a Human Resources representative?2024-02-07T11:33:28-08:00

Yes, however every visitor is required to check in at the front lobby and obtain a visitor’s badge before proceeding to the Human Resources Department.

How do I update the contact information on my job application if I move or change phone numbers?2024-02-07T11:37:17-08:00

Contact us at to update your application.

How long does the recruitment process take?2024-02-07T11:38:07-08:00

Each recruitment is different and will vary depending on the testing phase(s). On average the process takes several weeks.

How often are new jobs posted?2024-02-07T11:34:31-08:00

There is no set time frame. New jobs are posted as vacancies occur.

I forgot my username/password, what do I do now?2024-02-07T11:38:48-08:00

To help with username/password retrieval, please watch this video.

I have other questions.2024-02-07T11:38:26-08:00

Please send an email to We typically respond within one business day.

I missed the deadline – can I still apply?2024-02-07T11:35:58-08:00

No. Once a closing date has passed, no application will be accepted or considered. We encourage you to visit the website periodically and apply for new jobs as they become available or fill out the required information in the ‘Job Interest Card’ section.

If I am interested in more than one position, do I need to apply for each position?2024-02-07T11:36:35-08:00

Yes. You must apply for each position.

What does it mean when a filing deadline is listed as “Open until filled?”2024-02-07T11:35:31-08:00

If a job announcement indicates the filing deadline as “Open until filled”, the Agency is accepting applications until the position is filled, and the vacancy may close at anytime without notice.

What if I am interested in a particular position, but I don’t see an opening for it. Can I just turn in an application anyway?2024-02-07T11:34:05-08:00

No. We accept applications only for positions that are currently open. However, you may fill out the required information in the ‘Job Interest Card’ section. For the next 12 months after you submit this form, you will receive an email notification each time a position opens with the Agency whose category matches one of the categories you’ve chosen.

When will I be notified of my status?2024-02-07T11:37:39-08:00

Typically you will receive notification within two to three weeks from the closing date or first review date.

Where is the Human Resources Department located?2024-02-07T11:33:01-08:00

Our address is 6075 Kimball Ave., Chino CA 91708; we’re located inside of Administration Building A.

Will I automatically be considered for other positions if I previously submitted an application?2024-02-07T11:36:16-08:00

No. You must submit an application for each position you are interested in.


Interested in Current RFPs2024-02-07T10:48:59-08:00

Bids, quotes and proposals for the Agency’s requirements are solicited on the Bid System, PlanetBids. This bid system allows all vendors easy online access to Bids, RFPs, RFQs, Addenda, and bid results. All interested vendors must register to access this information.

To obtain a list of our current RFPs click here.

The Contracts and Procurement Department regularly solicits bids and proposals for construction design, equipment pre-purchase, installation, and consulting services. Supporting the Agency’s Construction Management (C.M.) Department in its commitment to constructing state of the art facilities and infrastructure to meet the dynamic and growing water importation, recycled water demand, wastewater collection, treatment, and disposal needs of the Agency’s service area with well-managed and cost-effective solutions is an ongoing effort.


Interested in Doing Business with IEUA2024-02-07T10:48:40-08:00

Interested suppliers are encouraged to visit the “Doing Business with IEUA” page for information to familiarize themselves with the Agency’s purchasing practices. By helping suppliers become familiar with its process, the Agency seeks to foster relationships with suppliers who offer quality goods and services at competitive prices. The Inland Empire Utilities Agency acquires materials, supplies, equipment, consultants and other professional services, job-site services, and other requirements through a process of determining the best value for the Agency. This process ensures fair and reasonable prices while meeting our fiduciary responsibilities of protecting and preserving public trust.

The Inland Empire Utilities Agency uses PlanetBids to allow vendors easy online access to Bids, RFPs, RFQs, Addenda, and bid results. All interested vendors may register to access this information, by clicking on the “Vendor Registration” link. We look forward to providing our vendors with more bid information, less paperwork and an easier method of doing business with us.


PlanetBids System

Learn About the Contracts and Procurement Process2024-02-07T10:48:18-08:00

The mission of the Agency’s Contracts and Procurement Department is to provide cost-effective, responsive and responsible environmentally-friendly customer service and support to all Agency Departments in a professional and ethical manner with respect to Agency-wide contract administration and purchasing, facilities management, risk, and records management programs.

For 14 consecutive years, the Contracts and Procurement Department has earned the prestigious Achievement of Excellent in Procurement Award. This award, sponsored by the National Purchasing Institute, the California Association of Public Procurement Officials and other national organizations, recognizes by measuring innovation, professionalism, productivity, and leadership attributes of the procurement function.

Doing Business with IEUA

Doing Business with IEUA

Can I register for more than one commodity or service?2024-02-07T11:31:01-08:00

Yes, a supplier can select as many NIGP commodity or service codes that they are qualified to provide.

How can I find out about current solicitations IEUA has to offer?2024-02-07T11:31:21-08:00

Solicitations are listed on the Agency’s website at, select Departments, select Contract & Procurements and select “Bid Opportunities”, as well as in the lobby at the Agency’s Main Office.

How do I obtain bid results and award of a solicitation?2024-02-07T11:31:39-08:00

Posting of the bid results and awards are located on IEUA’s website at, select Departments, select Contract & Procurements and select “Bid Opportunities”, as well as in the lobby at the Agency’s Main Office.

What type of insurance is required to do business with IEUA?2024-02-07T11:31:57-08:00

This depends on what supplies or services you are providing to IEUA. Public works projects and jobsite services require comprehensive insurance, as required by the Public Contract Code, specific to the risk involved with the work. Consulting services requires comprehensive insurance, including professional liability insurance. Please see the specific solicitation for the required insurance limits.

What’s the difference between “sole source” and “single source?”2024-02-07T11:30:39-08:00

A single source procurement is a procurement in which only one source has been solicited usually due to a uniqueness of the service or technology requested. Other sources may be available using slightly different technology. Unless there are compelling reasons to support a single source, these should be avoided due to the perception of impropriety.

Conversely, a sole source procurement is where only one source possesses the unique and singularly available capability to meet the specification requirement and there are no other available sources or substitutions; e.g., replacement OEM parts, etc. This must be justified and backed up with the appropriate documentation.

What’s the difference between a Purchase Order, a Blanket Purchase Agreement, a Contract, and an Agreement?2024-02-07T11:30:23-08:00

Purchase Orders are used for planned material/supply purchases. Blanket Purchase Agreements are usually established annually for obtaining materials and supplies for: non-inventoried items; emergencies; etc. Contracts are used for any fixed-price or fixed-unit price purchases, large-scale apparatus or professional services where there may be the exposure of risk/liability to the Agency or special warranty provisions requiring added coverage. Agreements are usually used for multi-party arrangements or specialized services. Agreement pricing could fluctuate based upon predetermined factors; e.g., lease agreements, maintenance agreements, etc.

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