Water Softener Rebate Program

For Our Water’s Sake, Use Alternative Water Softeners!

Protecting our local water supply is critical. Residential self-regenerating water softeners – the kind that uses rock salt or potassium chloride pellets – pose a serious water quality problem for our communities.

On average, a single self-regenerating water softener contributes up to 30 pounds of salt each month into our community’s water treatment system. That salt ultimately ends up in our groundwater and recycled water supplies. Salt is the single most important constraint on our future ability to use groundwater and recycled water, our most reliable and drought-proof local water supply.

That is why the Inland Empire Utilities Agency, with support from residents, businesses, environmentalists, local cities and other water and wastewater agencies, approved a regional ordinance prohibiting the new installation or replacement of self-regenerating water softeners.

What does the regional ordinance mean?
• If you have a self-regenerating water softener now, you can keep it – you just can’t replace it. However we encourage you to remove it by taking advantage of IEUA’s rebate (up to $2,000) and free professional water softener removal service.
• If you want to use a new salt-based water softener that does not harm the water supply, contact a professional service that collects and disposes of the salt canisters (exchange tanks).
• For more information on salt free water conditioning alternatives, click here to visit the Sanitation Districts of Los Angeles County’s comprehensive website.

If you have any further questions about the self-regenerating water softener rebate program or want more information about recycled water, you may call IEUA at 909-993-1550 or email at softenerrebate@ieua.org