Mission Statement: The mission of the Agency is to supply imported and recycled water; collect, treat, and dispose of wastewater; and provide other utility-related (renewable electrical energy, compost) services to the communities it serves. The Agency strives to provide these services in a regionally planned, managed, and cost-effective manner.

Agency Vision: The Inland Empire Utilities Agency will strive to enhance the quality of life in the Inland Empire by providing optimum water resources management for the area’s customers while promoting conservation and environmental protection.

Agency Value: The success of the Agency depends on teamwork, mutual trust and respect, and commitment to the highest standards of quality, responsibility, accountability, and dedication.

Agency Responsibilities: The Board of Directors and employees of the Agency are responsible for fulfilling the mission and vision by demonstrating and expecting:

• Loyalty, professionalism and ethical behavior
• Open and courteous communication with each other and with the communities served
• Prudent and cost-effective resource planning, management, and utilization
• Innovation in meeting the present and future needs of the Agency